Billing
One flat plan, billed through Paddle. No contracts, cancel anytime.
Qudo is priced to be an easy yes for a single-location business: one flat monthly price, billed monthly, cancel whenever you want. No annual lock-in and no cancellation notice period.
The plan
| Plan | Price | Includes |
|---|---|---|
| Starter | $29/mo | Everything — automated requests, unified inbox, AI replies, instant alerts, and up to 5 team members |
There's one plan, so there's nothing to compare — every business on Qudo gets the full product.
Setting up billing
When you create an organization, you'll select this plan — it's pre-selected, since it's the only one — and complete checkout through Paddle, our payment processor and merchant of record. A payment method is required to finish setup; you can't reach the dashboard until checkout completes. Your free trial runs first, and you won't be charged until it ends.
Why a card is required
Qudo used to offer a no-card trial. We moved to requiring payment upfront so every organization is ready to go the moment its trial ends, with no interruption in service.
Managing your subscription
Go to Settings → Billing to see your subscription status, renewal date, and — if you've cancelled — how long you keep access. If your card fails, Paddle retries automatically and emails you; update your payment details from the same screen.
Cancelling
Cancel from Settings → Billing. You keep access through the end of the period you've already paid for, and nothing renews after that. No email, no phone call, no retention gauntlet.
Deleting your organization
Cancelling stops billing; it doesn't delete your data. If you want everything gone — reviews, contacts, requests, the works — that's a separate, permanent step under Settings → Organization → Danger zone.